Privacy Policy

At Stamphousebd, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of care and security. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our website or services. By using our website or placing an order with Stamphousebd, you agree to the practices described below.

1. Information We Collect
We collect only the personal data necessary to process your orders and provide quality service. This includes your full name or company name, contact details such as phone number and email address, shipping and billing addresses, customized stamp data including names, logos, or signatures, as well as order history, preferences, and communication records.

2. How We Use Your Information
Your personal data is used solely for processing and fulfilling your orders, providing customer support and responding to inquiries, sending layout previews, order updates, and delivery notifications, improving and personalizing your shopping experience, and sending promotional emails or marketing communications, which you can opt out of at any time.

3. Data Protection and Security
We use secure platforms, including Google Workspace with enterprise-grade encryption and data protection, to safeguard your personal information. While no system is entirely immune to risk, we continuously monitor and enhance our security measures to ensure that your data is protected at the highest standards.

4. Data Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information. We may share limited information with trusted third-party service providers who help us operate our website, process payments, deliver orders, or manage communications, under strict confidentiality agreements and in compliance with applicable data protection laws.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, remember your preferences, and analyze website traffic and usage. You may disable cookies through your browser settings; however, some site features may not function properly without them.

6. Data Retention
We retain customer information and layout files for 30 days after order completion, unless you request otherwise. After this period, all layout files are securely deleted to protect your privacy.

7. Your Privacy Rights
Under the Personal Data Protection Ordinance, 2025, you have the right to access and request a copy of your personal data, correct or update your information, request deletion of your personal data, withdraw consent to data processing after order completion, and file a complaint with the National Data Governance Authority if you believe your rights have been violated. To exercise these rights, contact us at support@stamphousebd.com.

8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our services, practices, or legal obligations. Updates will be posted on this page with the revised “Last Updated” date.

9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, you may contact us through email at support@stamphousebd.com.

Effective Date: November 15, 2025
Last Updated: November 15, 2025